Head of Operations for the Cloud Awards, James Williams, said: "Backbone PLM is a clear example of an organization using innovative technologies to achieve excellence - and most importantly, provide value to its clients. In 2021, Backbone reached a 96 percent customer satisfaction score and a 90 percent customer retention rate with its design-led product development platform.Īccording to Backbone CEO, Jeff Fedor, the organization is "rooted in domain expertise and constantly looking for ways to improve system processes for each one of our brand customers." Providing a centralized, easy-to-use system for consumer goods brands and the Direct to Consumer (D2C) market, Backbone houses product, component, design, and production data for fashion, apparel, footwear, outdoor, home goods, and accessories companies.īackbone's practical approach to innovation has propelled its user growth. This year's award features Backbone in the Best Software as a Service (SMB) category.īackbone PLM is a cloud-based product lifecycle management (PLM) platform that empowers brands to make products smarter, faster, and at scale. The Cloud Awards recognizes organizations, such as Backbone, that have broken ground in their industry to provide an innovative product or service that improves customer growth, development, communication, and financial stability. The 10th annual Cloud Awards seeks to identify, promote, and celebrate innovation in cloud computing and transformative business practices, welcoming global entrants from organizations of any scale. Backbone PLM announced its nomination as a finalist in the international cloud computing awards program: The Cloud Awards.
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